Sign-in help

We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive.

Go to?sunlife.ca/covid-19?for the latest updates

Sign in to mysunlife.ca to manage your benefits, savings and investment plans. It’s password-protected, convenient and paperless.
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Having trouble signing in? Here’s some ways that we can help.

If you’re a first-time user, welcome! Let’s?get you registered.

We can help you get a new one.?Reset your password.

You might have used a different email address. We can help with this. We?just need a little information.

We don’t let you sign in after too many unsuccessful attempts. We also lock you out if you haven’t visited our site for a long time. To sign in, you’ll need to?reset your password.

When you check the box beside ‘Remember me’, you are saving your email address to your computer using a cookie. To keep your information private, don’t use this feature if you share your computer with someone else.

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